eCOLECO Internet Sales and Service Policy:

All Prices of goods and service are shown in USA dollars with shipping included for the USA lower 48 states. Shipping to other (including Alaska and Hawaii) and foreign (international) destinations will be additionally charged upon receipt.

We no longer warranty Colecovision items, but we do test or inspect all products just prior to packaging and shipment. This does not guaranty an item will work on your equipment upon receipt. Buyers assume all risk for items purchased due to the age of Colecovision products. In the event of carrier damage and insurance is requested and provided on the order, then a claim will be placed on the damaged item to cover replacement of the item. All items in an order are tested thoroughly prior to packaging to help insure all orders arrive in working condition. Many circumstances are beyond our control (such as carrier handling) and the customer must realize that the inventory provided by Coleco Industries that we sell was manufactured between 1979 and 1986 and may fail due to age.

ALL SALES are final after shipment is made and the customer has accepted the order from the carrier. Please be sure you are ordering the right part. If you are in doubt you can email us for help! No returns are allowed for refund or card credit once receipt is made by the customer. If a shipment is refused and returned by the carrier a 25% restocking fee is charged to the customer and the shipping and handling fee are forfeited. If after receipt of an order a customer ships back the order without authorization and proper return address then the package will either be refused at the time of delivery or it will be placed in storage for 30 days after receipt in some instances where the customer disguises the package (no original customer return address). If the customer does not have the order/package reshipped at his or her expense during the 30 day period then the contents of the package will no longer be our responsibility to hold for the customer and it will become forfeit. No partial credit or refund may be provided for repurchase of the order for customers who decline to utilize our efforts to satisfy an order under the terms of our order policy.

Inventory that is sealed and considered more valuable to collectors for this reason is not tested. No warranty is provided. Game cartridges for game play (sold individually or boxed) are sold in as-is condition and no warranty is provided. Instructions and manuals are provided for all inventory whenever possible, whether original or copy as available. Overlay templates for standard hand controllers are provided with games that utilize them when overlays are available, as originals or copies. Collectors of Coleco items must be specific when placing an order. We are not responsible for any misunderstanding resulting from a customer's verbal order (orders placed by phone).

All inventory is sold in the best condition possible. Each item is tested and inspected for function, not cosmetic condition. New (never used) items may be over 25 years old and as such the condition may be deteriorated due to storage or decomposition and tarnishing of plastics and rubber parts. We only test components and items for function, selecting the best cosmetic condition secondary to function. We always try to ship the best looking components and items we can, but we offer no guarantee in that regard.

We are proud to have been a part of the Adam Community, doing business as Adam's House company from our Retail Store Sales Location for 14 plus years, and from our Website Location as eColeco since 1996. Our hours of operation are Monday - Friday, 10 a.m. - 7 p.m. Central Time for phone calls to our warehouse and former retail store (we no longer allow walk-in customer traffic to our warehouse store). Our phone number is (281) 997-6907 Mon-Fri (best time to call is late afternoon). Phone customers are directed to our website for help and shopping cart sales only (phone orders are discussed on our HOW TO ORDER page). Email for help rather than call. It is best to Email to check for availability of items prior to purchase.


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