I've been internet ordering for years
and this has been my best experience!
The order was acknowledged quickly by email and updated
with tracking information. Not only was my order delivered in record
time, you emailed saving me from ordering incorrectly and later helped me with the installation,
too. Thank you so much for the great service.
Check your email for an order response.
Orders are verified. Tracking information
will be sent at the time of shipment. So please check your
email after ordering for the first email and daily for further emails
with information about your order. Thank you!
DISCOUNT SCOOTERS AND PARTS! SALES SINCE 1988. SEE PHONE NUMBERS AT THE BOTTOM OF THE PAGE
X-TREME SCOOTER MODEL PARTS ARE SOLD AS OEM (ORIGINAL EQUIPMENT MANUFACTURER) PARTS AND PRIMARILY SHIPPED FROM THE X-TREME SCOOTER PARTS WAREHOUSE. PRICES, DESCRIPTIONS, PICTURES, AND AVAILABILITY ARE ALL SUBJECT TO CHANGE AND DEALERSHIPS SUCH AS OURS HAVE NO ABILITY TO CONTROL THESE CHANGES. IF A PRICE INCREASES YOU WILL RECEIVE A BILL FOR THE ADDITIONAL AMOUNT DUE. IF YOU HAVE ANY PROBLEM WITH A RECEIVED ORDER YOU MUST CONTACT X-TREME SCOOTERS HELP DEPARTMENT BY CREATING A TICKET AT THEIR SUPPORT SITE: HTTP://WWW.X-TREMESCOOTERS.COM/SUPPORT. DIALOG ON THIS SITE TO RESOLVE ALL ISSUES. TECHNICIANS ARE STANDING BY. OEM PARTS WARRANTY DETAILS.
X-TREME PART NUMBER GENERAL REFERENCE INFORMATION
Note: XUNIV (Universal Part) may be used in place of the XModel of Scooter Part Number
xmodel-012 Rear Side Fairing
xmodel-100 Deck or Body or Seat Post Fairing
xmodel-101 Headlight Fairing/Down Tube Front Fairing
xmodel-102 Foot Plate Deck/Motor Cover Rear Deck
xmodel-103 Front Fender
xmodel-104 Rear Fender/Mud Flap Rear/Steering Bolt
xmodel-105 Foot Pedal/Pedal Arm
xmodel-107 Pull Starter
xmodel-109 Fairing/Intake Manifold
xmodel-110 Fender/Trunk Box
xmodel-113 Dash Cover Rear
xmodel-114 Decal/Hardware Kit for Trunk
xmodel-115 Motor Mount Bolts/Trunk Upper Latch/Washers
xmodel-116 Gooseneck Cover/Trunk Lock Kit/Glove Box
xmodel-117 Trunk Rack Kit
xmodel-118 Trunk Reflector
xmodel-119 Dash Cover Front
xmodel-120 Headlight Assembly
xmodel-121 Headlight Housing
xmodel-122 Master Kill Switch
xmodel-123 Dash Circuit Board/Speed-Battery Indicator
xmodel-124 Headlight Lens
xmodel-125 Turn Signal Lens/Handlebar Cross Bar Clamps/Fork Mechanism
xmodel-127 Foot Plate Nuts and Bolts Set
xmodel-128 Cargo Rack Bolts
xmodel-129 Clear Lens for Speed/Battery Condition
xmodel-131R Rear Tube
xmodel-135 Electric Motor Sprocket
xmodel-138 Front Turning Signal
xmodel-139 Turn Signal Bulb
xmodel-140 Reflector/Tail Light
xmodel-141 Rear Turn Signal
xmodel-142 Head Light Bulb
xmodel-145S Kickstand Spring
xmodel-146 Battery Fuse/Fuel Tank Spare
xmodel-147 Inline Battery Fuse
xmodel-151 T Post or Seat Post
xmodel-152 Rear Shock
xmodel-153 Handlebar Sleeve
xmodel-155 Seat Bracket and Pole
xmodel-157 Start Button on Handlebars
xmodel-160 Brake Hub
xmodel-160S Small Brake Arm
xmodel-160L Large Brake Arm
xmodel-160F Front Brake Caliper
xmodel-160R Rear Brake Caliper
xmodel-161 Brake Pads
xmodel-162 Free Wheel Sprocket
xmodel-175 Chrome Vents Decorative
xmodel-180 Battery Case
xmodel-209 Motor Plate Set/Vent Cover
xmodel-220 Control Box/Voltage Regulator
xmodel-230 Ignition Switch
xmodel-232 Seat Lock
xmodel-236 Ignition coil
xmodel-238 Starter Solenoid
xmodel-240 Charger Socket
xmodel-242 Blinker Module
xmodel-252 Fuse holder
xmodel-255 Motor Guard
xmodel-300L Left Front Fork
xmodel-300R Right Front Fork
xmodel-301 Front Fork Bearing Set
xmodel-302 Front Fork Nut/Cup Set
xmodel-400 Hand Brake
xmodel-400F Brake Handle Front
xmodel-400R Brake Handle Rear
xmodel-401 Lef Grip
xmodel-402 Brake Cable
xmodel-402F Brake Cable Front
xmodel-402R Brake Cable Rear
xmodel-403 Power Switch
xmodel-405F Front Disk Brake
xmodel-405R Rear Disk Brake
xmodel-411 Throttle Cable
xmodel-420 Front Wheel/Wheel Rim-Drum Brake
xmodel-421 Front or Rear Axle
xmodel-421F Front Axle
xmodel-421R Rear Axle
xmodel-421RS Rear Axle Spacer Center
xmodel-422 Rear Wheel
xmodel-425 Chain Sprocket Free Wheel
xmodel-500 Chain or Belt
xmodel-501 Rear Sprocket
xmodel-502 Motor Sprocket
xmodel-505 Rear Mono Shock
xmodel-516 Folding Mechanism Spring/Lower Front Light
xmodel-520 Rear Chain Sprocket
xmodel-525 Clutch with Spring
xmodel-600 Tool Kit
xmodel-601 Oil Mixing Bottle
xmodel-605 Swing Arm Axle
xmodel-606 Side Mirror
xmodel-607 Front Shroud
xmodel-610 Wheel Bearings
xmodel-614 Deck Decal Kit/Foot Pad Mat
xmodel-615F Front Wheel Rims
xmodel-615R Rear Wheel Rims
xmodel-620 Billet Racing Handle Bars
xmodel-6201 1 Piece Handlebars
xmodel-6202 3 Piece Handlebars
xmodel-621 Fork Nut-Cup Set/Exhaust-Muffler Unit
xmodel-622 Handlebar Grip Post
xmodel-623 Front Fork Tree
xmodel-624 Handlebar Down Tube
xmodel-630 Seat Post Mounting or Bracket
xmodel-650 Seat/Bar Clamp
WHAT TO EXPECT AFTER YOU ORDER
You will receive an email from firstname.lastname@example.org soon after you order that contains the details of your order. This allows you a short period of time to make sure you provided the correct address information and verify you ordered the correct items.
If there is any problem, e.g., you are a foreign customer and forgot to select and pay for one of the three flat rate boxes available to ship your order on the HOW TO ORDER page, then your order is incomplete or otherwise needs attention from you before it can complete processing. The subject line of this email will be ABOUT YOUR ORDER or INTERNATIONAL SHIPPING FEE IS UNPAID. On occasion we may email to clarify an order or orders with the subject line ORDER ADVISE.
Tracking information will be provided so you can follow the progress of the shipment to anticipate the day of arrival in an email with the subject line: ORDER SHIPPING or SCOOTER SHIPPING or OEM PART ORDER SHIPPING.
If you correctly provided your email address and you monitor your email for these responses from us then you should receive your package within 1-5 days in the USA. Time will vary for international orders that could arrive within a week to a month. WE ADVISE CUSTOMERS TO MAKE SURE THEY ARE USING A CORRECT EMAIL ADDRESS SINCE THIS IS THE BEST WAY TO COMMUNICATE 24/7 BACK AND FORTH. If you have a Paypal Account with an email address you must make sure that it is correct and current since your order information will be emailed to that email address.
Once you receive your order you should inspect it and compare it to the packing list. If you find any damage and you purchased insurance on the HOW TO ORDER PAGE to cover damage, then you should reply to the email we sent providing us details. If your order is incorrect as compared to the packing list then you should reply to the email about the issue with the order. If you ordered an OEM PART then see below how to contact X-treme about the problem using a SUPPORT TICKET so they can correct the problem. All other issues should be reported to us by replying to the email with the subject line ORDER SHIPPING or SCOOTER SHIPPING so we can work the issue to the satisfaction of all involved.
FOLLOW THESE INSTRUCTIONS FOR ANY ISSUES
If you need help with any issues the first thing we ask you do do is contact us via one of the following methods and we can save you time! We want to help you before extra paperwork and expenses make a possible easy resolution take weeks, or even months to resolve. DO NOT CONTACT PAYPAL! Paypal is only a payment processor and an extra layer of paperwork. You certainly have this option available anytime in the future, but we can help take the correct steps for fastest resolution.
DO read the emails you have received from us because there is instructions for the quickest way to proceed based on the type of order you placed.
This is the FIRST step you should take after realizing there is an issue. Next email reply in that email at the top to tell us what the issue is.
These two simple steps will save everyone time and money!
If you have a technical question there are two ways to proceed. If you ordered an X-treme OEM Part or Scooter you can get free technical support using the X-TREME SUPPORT TICKET SYSTEM where you and a specialist dialog on the website to provide you help and warranty parts support using a ticket number. OEM Parts primarily come from this same location, too, saving time if a part needs replacing. If necessary, email us in reply to the email with the subject line OEM PART ORDER SHIPPING.
If you ordered and received one of our pretested universal parts from our own warehouse then reply to the email we sent with the subject line ORDER SHIPPING.
Feel free to CALL or TEXT MESSAGE us using our Parts
and Scooter Information Hotline at...
TEXT 281-317-7307 or CALL 281-997-6907 FOR GENERAL QUESTIONS Not Answered in our COMMON QUESTIONS FAQ
Or our SALES ONLY Hotline
where we can take Credit Card orders verbally
Note: Verbal Orders are more prone
to mistakes so use our Shopping Cart System
1-800-842-1225 ORDER ONLY HELP Monday through Friday
(Phone Order - Or Help using the Shopping Cart System)
High Volume Calls are answered by our
machine and your phone number is logged.
We will call USA customers back when you say CALL ME BACK after the beep!
Best time to call: Mid-Afternoon
EMAIL US for fastest help or if you need a link to a part.
Thanks for shopping with us, we
appreciate your business.
When electric scooters first became popular our
Throttles, Controllers, Control Boxes, Battery Chargers, Batteries,
Brake Levers, Switches, Key Switches, On Off and Kill Switches,
Fuses and Fuseholders, Lighting and Signals, and Common Scooter
Electrical Components were available for customers in need who
otherwise could not get parts for their model scooters. Electrical
Scooter throttles, battery chargers, control boxes were very hard
to find, and still are for quality parts. The difference in our
electrical parts from others' electrical scooter parts is that we
reject the cheap parts sometimes available to us. Plus, we test the
parts we sell prior to shipping them to our customers,
adding a little bit to the price but insuring quality. Bottom line
- fast receipt of quality scooter parts!
NOTICE: PICTURES OF REPLACEMENT PARTS MAY VARY PRIOR TO UPDATES. PARTS ARE PROVIDED IN AS-IS CONDITION WITH NO REGARD TO SLIGHT COSMETIC IMPERFECTIONS DUE TO STORAGE OR HANDLING, AND PRODUCTION RUNS MAY SLIGHTLY ALTER THE APPEARANCE OF THE SAME PART FROM TIME TO TIME MAKING SLIGHT DIFFERENCES FOR MATCHING OF SEVERAL ITEMS IN AN ORDER (WHENEVER POSSIBLE WE MATCH AS CLOSELY AS POSSIBLE FOR ORDERS WHERE CUSTOMERS REQUEST THIS). ALL PARTS ARE INSPECTED AND TESTED AS POSSIBLE FOR QUALITY CONTROL PRIOR TO PACKAGING AND SHIPMENT OF CUSTOMER ORDERS. ALL SALES ARE FINAL WITH THE EXCEPTION OF NON-ELECTRICAL ITEM EXCHANGES FOLLOWING OUR TERMS OF SALE ORDER POLICIES FOR THE ORDERING OF INCORRECT PARTS. CUSTOMERS SHOULD ALWAYS TAKE ADVANTAGE OF OUR 24/7 EMAIL AND OTHER COMMUNCIATIONS FOR HELP PRIOR TO PLACING ORDERS, IF NEEDED. USA STANDARD SHIPPING IS INCLUDED IN THE PRICE OF PARTS ONCE ADDED TO THE SHOPPING CART THAT ALSO REPRESENTS THE HANDLING FEE FOR INTERNATIONAL ORDERS. INTERNATIONAL SHIPPING IS SEPARATE FOR EACH ORDER BASED ON INFORMATION PROVIDED ON OUR 'HOW TO PLACE AN ORDER' PAGE USING THE LINK IN THE ITEM DESCRIPTION. USA HANDLING IS ADDED TO EACH ORDER DURING CHECK-OUT TO ADJUST SHIPPING AND PROCESSING OF EACH USA ORDER. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE AND CUSTOMER WILL BE ADVISED IN THAT EVENT.